Privacy Policy

Effective date: February, 16th 2026

This Privacy Policy describes how we collect, use, and protect your information when you visit our website, landing pages, or submit information through our forms or surveys.


1. Information We Collect

When you visit our website or submit a form or survey, we may collect the following information:

  • Name

  • Phone number

  • Email address

  • Property address or general location

  • Information you voluntarily provide in surveys or forms

  • Technical data such as IP address, browser type, and device information

  • We only collect information that is necessary to provide our services and communicate with you.


2. How We Use Your Information

We may use your information to:

  • Respond to inquiries or requests

  • Schedule consultations or on-site assessments

  • Provide estimates, plans, or services

  • Send follow-up messages related to your request

  • Improve our website, funnels, and services

  • Communicate via phone, email, or SMS (only when you opt in)

We do not sell your information.


3. SMS & Email Communications

If you provide your phone number or email address, you consent to receive communications related to your inquiry, including:

  • Appointment confirmations

  • Follow-up messages

  • Service-related updates

Message frequency may vary.
You can opt out at any time by replying STOP to SMS messages or by unsubscribing from emails.


4. How We Protect Your Information

We take reasonable steps to protect your personal information using secure systems and trusted third-party platforms. However, no method of transmission over the internet is 100% secure.


5. Sharing of Information

We may share your information only with:

  • Internal team members

  • Service providers or platforms necessary to operate our business (e.g., CRM, scheduling, email/SMS tools)

We do not share your information with third parties for marketing purposes.


6. Cookies & Tracking Technologies

Our website and funnels may use cookies or similar tracking technologies to:

  • Improve user experience

  • Track page performance

  • Understand visitor behavior

You may disable cookies in your browser settings if you prefer.


7. Third-Party Platforms

We may use third-party tools such as website builders, CRM systems, analytics tools, and communication platforms. These services have their own privacy policies and are used solely to operate and improve our services.


8. Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your information (subject to legal requirements)

To make a request, contact us using the information below.


9. Children’s Information

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Business Name: ABY Home Improvements LLC
Service Area: Within 25 miles of Winston-Salem, North Carolina
Email: [email protected]
Phone: (336)750-6266